An Abstract
Amanda Alexander
Outsourcing of jobs is a problem many Americans face these days. One career affected tremendously by this is Medical Transcription Technology. Popular opinion ranges from not even knowing MTT existed to being very concerned by the fact that our medical information is being sent overseas to other countries for dictation. Professional opinion seems to concentrate on the lack of security around our records but defends the practice as good business sense. How can eliminating American jobs really be good business sense? How can our information stay protected when we are willingly giving it to others? Understanding that we all need to make money in this world helps me to cut the industry a little slack. Voice recognition software has become popular with many doctors and could provide some help in reducing costs of transcription in the long run. Our information is being jeapordized by sending it overseas.
Unfortunately, outsourcing usually only bothers those that it directly affects. The larger jobs tend to be noticed when jobs are outsourced. A company sends 300 jobs to China and it will be in the newspaper and on the news. A hospital sends 2000 dictations to Asia and no one bats an eye. MTT outsourcing is not something the average Joe knows about much less cares about, until they catch wind of the practice and figure out they are affected by the process.
Having our own information compromised is not acceptable for most of us. The popular opinion runs with the fear. Fear of whom might have our private medical information. HIPPA only protects each person so far and doesn’t include MTT.
Professional opinion still stands firm that, while it is not ok that our information is out there for anyone to see, it is a necessary evil of industry. Costs are rising and everyone needs to cut corners and reevaluate needs. Do we need to keep this one MT working? I pay her .12 per line when I can pay someone in India .03? Easy choice, right?
We can pretend this trend of outsourcing doesn’t exist but it does. We are stuck in the throws of it all. We need to protect our jobs.
Works Cited
“Offshore Outsourcing-How safe is Your Data Abroad? Overview of Privacy, Data Protection and Security”, Global Jurist Topics, Volume 6, Issue 2 (September 09, 2006), p 1204
“
The Healthcare Off-shoring Industry in Developing Economies- Institutional and Economic Foundations: An Indian Case”, International Journal of Health Care Quality Assurance, Volume 24, Issue 6 (July 19, 2011)
http://www.majorhealthblog.com/outsourcing-of-medical-transcription-common-issues